Thank you for shopping with us at ilashed.out . If you are not fully satisfied with your purchase, we are here to help. Our top priority is to make sure our customers love our products and have an outstanding experience, if there is anything we can do to improve your experience, please contact us at firstname.lastname@example.org. If you would like to make a return, please take a look at our return policy below. You have 14 days to return your purchase from the date you've received your order.
Unfortunately, due to the nature of our products and for hygiene safety purposes, we DO NOT offer refunds/exchanges on items. However, in case you receive an item damaged or faulty : we can exchange or refund this for you upon return of the product(s). If you do receive a damaged or faulty product you must notify us within the 14 day period starting from the date you received your order.